Tong Li Supermarket Chatswood

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4.1

( 8 reviews )

International Grocery, Supermarket

Open 09:00 AM - 08:00 PM See Hours

Shop B-001 Chatswood Chase, 345 Victoria Ave, Chatswood NSW 2067, Australia +61 2941-929-88

Tong Li Supermarket Chatswood is a renowned brand in the retail industry, offering a wide range of products and services to its customers. Located in Chatswood, this supermarket has established itself as a go-to destination for individuals seeking quality groceries and household items. With a commitment to providing exceptional customer service and a diverse selection of products, Tong Li Supermarket Chatswood has garnered recognition and trust from its loyal customer base. The brand prides itself on offering a seamless shopping experience, coupled with competitive prices and a clean, organized store environment. Whether it be fresh vegetables, premium meats, or everyday essentials, Tong Li Supermarket Chatswood strives to meet the varied needs of its customers. Boasting a team of knowledgeable staff and a convenient location, this supermarket continues to exceed expectations and ensure customer satisfaction.

Reviews

4.1/5

8 reviews

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1 stars

Chris gromaski

March 22, 2024

Was very excited about the new shop oping today, the cashier girl has really bad attitude, I have a cooler bag and a normal bag, have asked her to put frozen stuff in my cooler bag after she throwing random things in, she said I have to told her in advance, otherwise she is doing double works. I’m only have a few items, and shocked by the attitude. If she is not happy working there, have have got another job.

Carrie taylor

March 22, 2024

Arrived at this Tongli store around 7 o'clock, and when I went to pay, the cashier actually gave me a disdainful look. This kind of attitude is only observed at Tongli. Nice try, tho.

Flan flannagan

March 22, 2024

Check your receipts before leaving! My mum has had it happen to her multiple times that I remind her every time she goes she must check the receipts. The staff are being dishonest scamming customers into scanning products that customers haven’t purchased so that they can get freebies and then leaving the customers paying checking upon receipts seeing items she hasn’t picked. I’ve noticed in pretty much most Tong Li stores the staff being hired are unfriendly and unwilling to help customers. Some of the staff clearly don’t know what customer service is and look so unhappy towards the customers.

Kyle bansavage

March 22, 2024

You'll find most of your asian food essentials here (and multiple brands of it). They also sell fresh Asian vegetables, a wide range of frozen sweets and meats, and spices. I was looking for white tapioca balls and I found about three different types of brands!! The aisles are quite narrow and there are boxes everywhere - this was a downside in 'peak' hour as it was so difficult moving esp with a trolley or pram. Customer service was a bit of a hit and miss. Some tried to be helpful, some staff were quite rude!

Dan goick

March 22, 2024

Their prices of the goods are average, there are no discount card and most of the special discount items will almost expire. The management is poor. The cashier staffS has no courtesy. The waiting distance of 1.5 meters during the pandemic made the management worse. Someone who have not queued or push in line, They don’t care even they see it. I often buy things in this store because the location is good,, so I won’t buy a lot of goods, only a small amount. I strongly recommend that they need to improve their management. The attitude of the front desk staffs are an important part.

Luca mascia

March 22, 2024

It has products from different parts of Asia, not just mainly from China. The prices of most products I use are reasonable as compared to the other Chinese supermarkets. The location is convenient with parking.

Mike uselman

March 22, 2024

Compare with other Tongli stores, this one is a bit messy. Always have a lots of boxes in aisles. I can never find the price of the products. Only slightly slightly cheaper than the Asian store outside and more convenient as inside the shopping centre. I have to be really desperate to go to them. Poor shopping experience all the time.

Adam boornazian

March 22, 2024

Located outside Coles, within Chatswood Chase. This business has been my local, the "standard" in Asian Groceries for many years now with little competition, if wanting a modern and clean store. Competitively priced, and a very wide range of bottled, jarred, canned, dried, fried, diced, pickled, spicy, fresh or frozen.....Dumplings ready to steam for Yum Cha at home, noodles for days, and sauces galore. I always take my time as festive products are always beckoning. New Year's sweets, August Moon Cakes, and all the seasonal delights.